To help you get the most from your Tuxedo MasterCard® Prepaid Card, we’ve developed tips and tools to make it easy to manage your money.

Ways to manage your money:

1. Log-in online
2. Call our automated telephone line:

+44 20 7070 4905 ( £ Cardholders)
+44 20 7070 4915 ( € Cardholders)
+44 20 7070 4914 ( $ Cardholders)

3. Text the word from the list below to +44 7781 474 776 (80777 in UK):

BAL XXXX                Check card balance
BLOCK XXXX          Block your card from being used
UNBLOCK XXXX    Enable your card again after blocking use
LOST XXXX             Report your card lost
STOLEN XXXX        Report your card stolen


XXXX indicates the last 4 digits of your 16 digit card number. This service only applies if cards are registered to the mobile number that the text is being sent from. UK registered mobile phones only. If your phone is not registered with us, please contact Customer Care on (+44) 207 096 9458. Please note that some non-UK registered mobile phones may not be compatible with the text service.

Balance updates by text: standard network rates apply when you text us. Text replies from us are FREE.

Block, unblock, lost and stolen card services and low balance text alerts are charged at £0.10 / €0.15 / $0.20 in addition to your standard network charge.

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